Also found out there was a class action suit that Cadillac settled, but we were never notified of the suit. 2:17-cv-04323, in the U.S. District Court for the Central District of California. November 19, 2021, 5:46 pm. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. Please add me to your update list for the Cadillac SRX headlight issue. January 31, 2023, 12:20 pm. Yes brighter light updated look but now after a month its just not what it should be! I own a 2012 SRX and was not told about the headlights. April 29, 2019 I was told on11/11/2020 that my claim was complete and they had everything they to needed to pay. . Pathetic effort from Cadillac eh? $1400.00 out of MY Pocket!!! The lease is up in 3 months. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Very Disappointed GM . Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. They confirmed and approved the HL needing replacement and ordered replacements. The NHTSAs announcement comes after it opened an investigation into reports of fast-working headlight dimming on Cadillac SRX models from the 2010-2012 model years. November 18, 2021, 9:26 am. The 2016 Cadillac SRX has a Manufacturer's Suggested Retail Price (MSRP) starting at $38,600 and can reach over $50,000 for a loaded model. Carvana Certified. The next time I took it on they wuoted me several thousand dollars to replace. Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. Its Ludacris since this is an actual manufacturer defect. The plaintiff is represented by Fink Bressack, Morgan & Morgan Complex Litigation Group, and Turke & Strauss LLP. Top Class Actions will let our viewers know if a new class action is filed. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Cadillac cars and SUVs such as the ATS, CTS, SRX and Escalade have been called back in recent years due to issues such as rollaway risk, unintended key rotation and airbags that may not deploy . UPDATE: My reimbursement check arrived today. I dont If the dealer determines your headlights need replaced YOU will have to pay the dealer and then file a claim with the form included. HI I JUST PURCHASED A 2010SRX ONE LOW BEAM OUT AND OTHER CANT EVEN SEE WHEN ON WHAT AND WHO DO I CONTACT TO GET FIXED I DONT HAVE THAT MONEY THEY SHOULD FIX. I had an SRX 2011 with this problem. Click here to chat with us. This is crazy! Sarvarie Cowan Now I cant seem to get this magic reimbursement form. Complained about the headlights and finally got them replaced at half price. It cost me $669. According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up. I was excited to get that letter, I rushed to get it fixed so I would be reimburse well that was 6 months ago sure could use that money. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. It has been sitting at the dealership for the last 9-10 weeks. We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. 100% reimbursed. Now the right light is gone completely out. I love that one too I also have caddy crest with Detroit skyline tattooed on my right shoulder. Ifme or my grandchildren get hurt or killed my family is to sue the pants off of Cadillac. File a claim online or by phone 24/7. The agency has not yet determined a cause for the problem but says it is continuing to investigate. 1. How do I get my money back.??? Lucy Reilley But besides that I really like the car Ive owned 2001 STS dark gray metallic tri-gray interior Bose system was second to none! We had to trade in our 2013 SRX because of the headlights being so dim. 21. seal on headlight lets moisture in and lights go out in the 2011 SRX. I just had cataract surgery, my eyes were better than they had been in a long time. Have replaced the bulbs twice now and still cant see at night especially in the rain. Replacement Driver and Passenger Side Headlights, With bulb (s), Halogen, Clear Lens. I understood the letter was if I was having a problem to go to my dealership I was not having a problem at the time I received a letter but I am now would like your help. Cost me $3,533! I called customer service they told me I only had 90 day from the date of the letter to have them fix this problem . When will reimbursement checks be refunded. sales invoice, lease agreement, etc. I agree with you, but I was told today at the local Cadillac Dlr, that it would cost $3000.00 and GM would only reimburse $1600.00 and I would have to pay the additional amt. Im sure u have excellent headlights!). Returned it and they told us the headlights were working. We slowed down to see but were on a 4 lane highway and nearly got rear ended. So disappointed with Cadillac. Cant use your vehicle after dark or in the rain!!! My headlights are so dim and yes I have to use the high-beams just to see ahead. Our headlights are just as important as a seatbelt! The Cadillac owner who filed the lawsuit says the "vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units.". Add your complaint here, about any vehicle. I wish I would have know about this issue before buying my car (2016 SRX) in Sept. 2021. They want to charge me $500 more. I had the car count me in. Craig Sharpe Mine are HID was told if I paid they would not GM would reimburse me. I owned a 2012 that had these issues and low light ambience causing difficulties driving at night. We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. June 5, 2022 A Cadillac SRX headlight lawsuit has been dismissed after a GM owner claimed his SRX headlights were too dim to drive safely at night. I got the same letter. If you have questions regarding your rights, please contact an attorney in your area. Or its just a wait game till that internal piece decides to burn up again or is it worth taking everything apart and repainting/chroming somehow that internal bulb housing? Good Luck to all. 2020 2021 2022 Engine Minor 2000 2001 2002 . I have contacted the number several times regarding reimbursement only to be told that checks are only issued once a month and they will eventually get to them. Sort by Recommended. I have the same complaint about the headlights in my 2014 SRX. I was just told today by the Cadillac repair shop that there was a Class Action suit last year on this issue. I have a 2013 SRX. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. The lawsuit says the TSB was updated in 2011 as TSB 10-08-42-001A to add the 2011 SRX, then GM continued to update the bulletin. Purchased our 2012 SRX in 2015 from our local Cadillac dealership and a headlamp issue was never disclosed to us prior to purchase. Does anyone know how or where we can get in touch with someone. See your self.Like this video and subscribe.-----------------------------------------Follow me on instagram: @therealmecowhy https://www.instagram.com/therealmecowhy/-----------------------------------------Follow me on facebook: @TheRealMecowhy https://www.facebook.com/TheRealMecowhy/------------------------------------------------Mecowhy? I wanted to buy American when I bought my SRX, but I drove my Maxima for 12 years and didnt put a dime into it other than for tires and a battery. Just setting story straight from the start lol. Your ethics and morality are on the line. $485/mo $0 cash down. February 20, 2022, 3:56 pm. When we purchased these luxury cars at a high inflated price I feel that should include lights. It is a road hazard and someone could end up killed. Raheel Q GM is really wrong for not accepting their responsibility in this defect. However, the repairs must have been associated with problems caused by moisture. Who can you trust?? family forever , but this car was a true scar for our family , and now receiving E-mails on the new models . Come on Cadillac step up and do a recall. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. The complaint for this class action brings suit against General Motors (GM) because of the headlights on its 2016 Cadillac SRX vehicles. George Prewitt I just drive with the highbeams on. With our exceptional choice of Cadillac SRX Euro headlights , Cadillac SRX halo projectors and other styles in custom headlights for your SRX model, extending your driving visibility and giving your Cadillac a striking new look has never been more simple! 2015 Cadillac SRX. I have a 2010 SRX and live in CA. Now keep in mind I did not pay the dealer and paid the body shop in cash and had a receipt. I brought it to the attention of the service supervisor when I was getting service. But GM has issued several technical service bulletins about the headlight problem and started a customer satisfaction program to help address the issue. November 18, 2021, 1:40 pm, It is not a lens problem. Reimbursement requests must be postmarked by March 31, 2020. I wish I never bought one. drug injury lawsuits and product liability lawsuits. Craig Sharpe I have a 2014 SRX and my headlights are really dim. Message. I supposed its time to try my luck elsewhere since I KNOW how GM WILL WORK TO GET OUT OF TAKING CARE OF THEIR CUSTOMERS. Comments and concerns continue to be posted and discussed in our forums with posts indicating that the headlight issue is ongoing. i have 2004 SRX and have the exact problem with headlight flickerin and finally burned out Same here Except for the cost. The headlight were 2600 and was told when I showed up they would e 2600+ and would be refunded 1600 with in 60 days of July 30, 2020. The Cadillac SRX Defective Headlight Class Action Lawsuit is Chester Steele v. General Motors LLC, Case No. December 19, 2021, 1:00 pm. But will probably be after the 1st of the year "because of the Holidays" at least that what I expect to hear. It states to claim reimbursement for prior headlamp replacement costs, "GM will reimburse up to $800 per covered headlamp repair or replacement, including parts and labor or covered parts purchased elsewhere, but excluding repairs or replacement as the result of collisions, accidents or other causes unrelated to moisture or dimness issues." It is now July 24th and my dealer has yet to get the parts to do the repair. Whats the problem with the headlights? Now j have two new headlights I cant see out of. I have even had to have my RV done for the same problem. The Nationwide Class for this action is all owners . CLOSE. According to a lawsuit previously filed against GM, the automaker allegedly purports to fix the cars by replacing defective components with the same defective components. As a result, drivers have paid hundreds, if not thousands of dollars, on repeat repairs. Now, we have the same problem with our 2016 SRX and its an expensive fix. Craig Sharpe Why should I have to pay up front and May be reimbursed. We should have some rights. Ronald tommckay Registered November 17, 2021, 10:06 pm. This field is for validation purposes and should be left unchanged. I had to replace my driver side head light as well. QUESTION: Is this lawsuit still in process, or has it been settled? A. Worst Issues. My 2015 SRX HEADLIGHTS are pretty useless due to the interior moisture, the plastic is so clouded now its unsafe to drive at night. Yours or even worse, an innocent person who happens to be in the wrong place with a defective Cadillac SRX. ?Cadillac=cow poo as far as im concerned. Just one of many close calls we face owning this vehicle. doesnt make sense, I agree please. November 18, 2021, 8:12 am. They will rather we drive in the dark and wreck our car than to fix the problem. I discovered that the problem is not the bulbs but the headlights manufactured by GM. Wont buy another. We have a 2015 SRX whose lights failed. } I dont understand why this has not been resolved for the newer models given its a known defect. GM has allegedly known about the 2016 SRX dim headlights since at least May 2010 because the same low-beam defects occur in 2010-2015 Cadillac SRX vehicles. I received the same letter and when I went for the repairs to be done, I was advised it would be over $3,000 to replace and repair my headlights. This last time I left for work at 4:30 am, it was still pitch black and the ALL quit right before I entered the interstate. Do not have dims at all now. A bid for nationwide class-action status failed, but the lawsuit did lay the groundwork for reimbursements to California customers. November 19, 2021, 9:38 am, Why are Canadian owners not included in this lawsuit? he inherited when his mother passed away. water in lights in the 2010 SRX. He also said that 2019 reimbursement had not been paid has anyone got their reimbursement check, I cant afford to pay this and not get my money back. Showed up quickly was easy to install and loved that the bulbs were alrea See More. December 18, 2021, 11:02 am. Weve owned Cadillacs since 1972 and have never received a run-around like this. The complaint alleges, Upon information and belief, the seals GM uses in the Vehicles headlights exterior housing units wear out prematurely, thereby allowing moisture to accumulate and condense. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. 1999 Sedan Deville Concours 2005 Escalade ESV. The contact stated that the headlights were dim, making it had to see at night. Shipping: $190 Get it by Saturday. I reused the original lamps, nothing was wrong with them. Its a 2014 SRX and that year is an admitted problem with headlight moisture. Headlights failure. The contact owns a 2013 Cadillac SRX. My car was useless to me for a whole week! Parts: (253) 321-5771 . The original ones did not have a strip of led running lights in them. Trying to find out the status of my claim November 18, 2021, 1:34 pm. There has to be something we can do. If you have not yet submitted your claim, please do so as soon as possible to avoid any delays. Moisture accumulation behind the headlights, especially when it rains. I cant even see a person or animal if they were on the road at night. The complaint for this class action brings suit against General Motors (GM) because of the headlights on its 2016 Cadillac SRX vehicles. Get reliability information for the 2014 Cadillac SRX from Consumer Reports, which combines extensive survey data and expert technical knowledge. And Cadillac wonders why people shun buying their products! Is possible to have the class action suit amended to include all second generation SRXs? I have been a faithful GM customer mostly Cadillac and with this experience they have opened my eyes to other luxury cars. Thanks. Add your complaint here, about any vehicle. Even though I was told by the dealer that I was eligible for reimbursement now I cant get reimbursed because they arent sending out any forms since its past the June 30th deadline. JavaScript is disabled. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" I own a 2011 with the problem. A dealer told the plaintiff the headlight seals were allowing moisture to damage the reflectors inside the headlights which caused the lights to stay dim. Condensation in the headlights, especially in humid weather. Saturday 9:00am to midnight. Cadillac should be held responsible for this and to have the consumer pay first and now not reimbursed after months is a disgrace!!!!!! For a better experience, please enable JavaScript in your browser before proceeding. This isnt the first time Cadillac Society has reported on issues related to headlight assemblies in the second-generation Cadillac SRX. Virginia plaintiff Robert Elliott. awesome car love still would love to own another low miles one but no space! I replaced the low beams with super bright leds it helped a little bit because the light is white but nowhere near what they should be. Now our passenger side headlamp is starting to accumulate moisture, too. I am scared to drive at night because I just cant see. on: function (event, callback) { I just had my headlights replaced to correct the headlight problem. I received my check today. This referred to 2010-2015. Walter Kosydor Last year I paid the Cadillac approximately $400.00 to install new bulbs. The 2016 Cadillac SRX dim headlights lawsuit was filed in the U.S. District Court for the Eastern District of Michigan, Southern Division: Robert Elliott, v. General Motors LLC. When submitting your claim, please include a copy of your proof of purchase (e.g. The lawsuits indicated a defect on the headlights which allows moisture to enter through the seals and cause the bulbs either to malfunction or burn out. Headlights were so dim driving at night that it was scary as hell driving. I am having the same problem in California . The contact called the fields Cadillac st. Augustine dealer (904-823-3000, located at 375 outlet mall blvd, st. Augustine, FL 32084) and was told that the failure was not covered by the warranty. Let me know So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? . What are other people doing in this situation? SubscribetoCadillac Societyfor moreCadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. Angela Larkin Same here, I would really like additional information if possible. But didnt see all of this coming about its a shame that gm/Cadillac let this happen all the cars shouldve just been the same light. They knew it, and kept doing year after year. I replaced my 2014 Headlights myself, which took me and a friend about two hours. I refuse to pay for this! have you received your reimbursement? The problem as I understand is with the reflectors behind the bulbs. Now it is almost May and have not received reimbursement check. I wouldnt be driving around a car I couldnt use at night for three flipping years! Has anyone had problems with engine reduce power? I still believe they should have just taken care of it up front, not this re-imbursement rig-a-marole but it did work for me. On three (3) separate times while driving in the rain the wife and I could see nearly nothing. First and last , Cadillac , never again. Anjanette Johnson Vehicle low beam headlights are extremely dim, so dim that to see property at night, the high beam lights must be used constantly . You can hardly see the road when driving at night. These efforts have been called entirely inadequate in fixing the problem or even alerting the vast majority of Cadillac SRX drivers to the issue. In 2010 GM sent dealers TSB 10-08-42-001 regarding dim headlights in 2010 Cadillac SRX vehicles. have a extra $1200.00 to pay for the repair. Why should the customer pay for a design error and pay a car note. December 17, 2021, 11:31 pm. Participant. That says a lot, considering that CR usually pans American cars. Im not understanding why this problem is occurring to cars newer than mine. Warning to anyone do not purchase from Cavendar. I also had mine replaced per letter and at my expense sent all required paper work in, now unable to get in touch with someone to check on the reimbursement. $2300. If your vehicle is equipped with Cadillac SRX headlamps, you may be eligible for reimbursement from General Motors. many of you helped me look over the car and it needs general maintenance no I wouldve opted for the better/upgraded trims! The contact stated that while driving approximately 35 MPH the driver suffered a medical emergency and lost control of the vehicle causing the vehicle to crash into a fence. Truesdell goes on to say that the pooling condensation causes the vehicles to not function the way they should, including but not limited to causing the bulbs to fail, and causing other components to corrode. Cadillac Sucks I will Never purchase another one. The vehicle is a death trap. So I bought leds off eBay nothing pricey $30-40 and figured that outta do it yes and no. FOR ROADSIDE ASSISTANCE. Same issue with my 2011 SRX bought it in Feb. 2018 and within a few weeks had the drivers side light go out then the passenger side a few weeks after that!! Yes it gets worse at night to see without the high beams on. UPDATE: The Cadillac SRX Headlight Defect Class Action Lawsuit was dismissed on October 31, 2019. However, this can result in some functions no longer being available. The moisture accumulation behind the headlights can impair drivers ability to safely operate their vehicles after dusk, before dawn and in poor weather conditions, and makes the cars themselves more difficult for other drivers and pedestrians to see. Dawn As soon I the dealership was open, I took the letter to the dealership and was told that the part was on back order with no eta date. . Cant see without lights on bright at night. We returned it and had them keep it overnight and finally admitted the lights were dim and bulbs needed to be replaced. There have been several Technical Service Bulletins (TSBs) issued by Cadillac that attempt to address the issue. Received a letter yesterday stating they would reimburse me if we have it repaired before May 2020. Buy AmeriLite Chrome Projector Replacement Headlights Plank LED Bar Set for 2010-2016 Cadillac SRX Halogen Bulb Version only - Passenger and Driver Side: Headlight Assemblies - Amazon.com FREE DELIVERY possible on eligible purchases . November 19, 2021, 10:32 am, Why are Canadian owners not included in this lawsuit?. Then, when I called the number on the paper I received, I was advised I can go to any dealer that is going to do the repair within GM reimbursement amounts. Court documents did not disclose reasons why Truesdell chose to file a voluntary dismissal. 2015 SRX Mine are bad as well. Instead, the complaint alleges, the old components are simply replaced with identical ones that will eventually have the same problem. $500 later- (these bulbs replacements are something only a mechanic can do and expensive to replace because the mechanic has to take the whole front apart to get to). It seems like this is something thats happening commonly and shouldve been fixed as the years kept coming. Problem: low beam headlights on 2014 Cadillac Srx: with age, the low beam headlights become too dim to drive at night even though there is nothing wrong with the actual headlight bulb. $22,990. I had no choice but to borrow the money for the repairs and now after filing the paperwork in May, I have not received anything. Same situation, they claimed numerous times they had never heard that complaint yet it was all over the internet. If you are the owner or lessee of a 2010-2015 Cadillac SRX, you may be eligible for reimbursement of out-of-pocket expenses incurred for headlight repairs or replacements. While GM did agree to reimburse SRX owners who had paid for headlight repairs (with a cap of $1,600 per headlight replacement) this does little to address the problem. I have an extended warranty with no deductible, so I thought no worry, I was wrong. Recall date. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. } Would I be able to be a member in this case? I have owned 3 Cadillacs but never again. Please add me. November 19, 2021, 10:43 pm. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Ever since they stopped using real glass headlights this has been going on. I think I will get rid of it. November 22, 2022, 7:09 pm. January 15, 2022, 4:16 pm, Owe dont drive our 2014 after dark because of this. Yes this is telephonewildone @gmail .com I have a 2012 cad srx and the headlight were so dim that I coukdnt see a cow in road and caused me to totally my car and and all because of low light coming from headlight I think gm shoukd be healed responsible for this it has cost me up close to 18000 in loses so far and they dont care about us as customers, I Own a 2012 Cadillac SRX and I was in a grave accident that left me six months out if.The driver side was wreked totally and guess what? We use cookies to analyze & improve your experience, & to personalize content and ads. Buy AnzoUSA 111308 Black/Clear/Amber Plank Style Projector Headlight for Cadillac SRX: Headlight Assemblies . I am so distraught. We told them we never received any notification of any kind. Reimbursements will be made by check within 4-6 weeks after your claim has been approved. Now the stress of paying off my credit card for a cost I thought was going to be reimbursed is mounting. Will I qualify for this class action? A Cadillac SRX headlight moisture and condensation lawsuit alleges faulty seals allow water to enter the headlight assemblies, corroding and shorting out the headlights. I am also placed on hold and cannot get a live person as when I am being reimbursed. Recall: Dodge Durango Rear Spoilers Could Fall Off, read stories from drivers who praise our work, TSB 10- 08-42-001E in May 2015 (included the 2010-2013 Cadillac SRX models). Regards, I spent 4 + hrs in the garage (and run out of batteries to record everything), but I made it. Same problem with my 2013 SRX and now car will not pass inspection because light is out. We use cookies to analyze & improve your experience, & to personalize content and ads. I have a 2015 sec would not drive at night because I couldnt see scared to death. How can I join the lawsuit to get something done? The original owner never received any notice of the lawsuit. Absurd!!!!! We have a 2012 SRX Cadillac. The experts gives all the information, facts and technical details to the writers and then the editors make sure that the guides are to-the-point, easy-to-read and made JUST RIGHT for you. I cant even see the road at night with low beams they are useless. With an overall expert rating of 8 points by Car Connection, the 2009 SRX makes our list, coming in at number ten. I almost hit a kid who was walking in the road because I did not see him until I was almost upon him. All Ill be able to do is drive in the daytime, Im not paying that much for a fix that they only guarantee for 2 yrs. Still, it has not warned owners, lessees, or potential purchasers of the vehicles. When to a GM dealer in Ramsey NJ and they claim ignorance. Cadillac SRX owners may be eligible for reimbursement of up to $1,000 per vehicle for headlight replacement costs incurred before December 31, 2016. In addition to dim headlights, the lawsuit alleges short circuits can cause the SRX headlights to fail, costing Cadillac owners thousands of dollars for replacements. Rain the wife and I could see nearly nothing their products a 2015 SRX... In mind I did not have a 2014 SRX pm, it is May... This has been going on maybe give you 50 feet distance and are dim! It has been going on defect class action lawsuit is Chester Steele v. General Motors,..., they claimed numerous times they had never heard that complaint yet it was unfair to cover SRXs... Eyes to other luxury cars at a high inflated price I feel that should include.... If I paid they would not GM cadillac srx headlight reimbursement form 2020 reimburse me, or has it settled! U.S. District Court for the 2014 Cadillac SRX headlight defect class action was... My claim november 18, 2021, 10:06 pm ifme or my grandchildren get hurt or killed my family to... Is out person or animal if they were on a 4 lane and! Shop in cash and had them keep it overnight and finally got them replaced at price! Now our Passenger side headlamp is starting to accumulate moisture, too is to sue the pants of... Able to be replaced AnzoUSA 111308 Black/Clear/Amber Plank Style Projector headlight for Cadillac SRX from Consumer,! General maintenance no I wouldve opted for the Central District of California dba Chrome Data the road at.. ( TSBs ) issued by Cadillac that attempt to address the issue dollars, on repairs! Run-Around like this is an actual manufacturer defect live person as when I am scared drive... Loved that the headlight problem replaced 3 times in my 2011 SRX owning. Lawsuit news, Cadillac lawsuit news, Cadillac lawsuit news, Cadillac lawsuit news, Cadillac lawsuit,. Were so dim and yes I have the exact problem with headlight flickerin and finally got replaced... Been going on see ahead are Canadian owners not included in this lawsuit? the plaintiff represented... Was dismissed on October 31, 2019 not been resolved for the models... Had 90 day from the date of the headlights, with bulb ( s ), Halogen Clear! Up quickly was easy to install and loved that the bulbs twice now and cant. Have questions regarding your rights, please enable JavaScript in your browser before proceeding Turke & Strauss.. Not understanding why this problem accumulate moisture, too going to be replaced headlights being so dim at... Hl needing replacement and ordered replacements see More on our site, have... If a new class action suit last year I paid they would reimburse if! The dealer and paid the body shop in cash and had them keep it overnight finally! Fix the problem but says it is a road hazard and someone could end up killed to newer! Seems like this is an admitted problem with my 2013 SRX and headlights... It up front and May be eligible for reimbursement from General Motors ( GM ) because this. Documents did not see him until I was told on11/11/2020 that my november... Address the issue plaintiff is represented by Fink Bressack, Morgan & Morgan Complex Group! Told us the headlights on its 2016 Cadillac SRX drivers to the issue and,. Not this re-imbursement rig-a-marole but it did work for me headlights are really dim mind I did disclose. Ever since they stopped using real glass headlights this has not warned owners,,! A 2010 SRX and live in CA cover some SRXs for 10 years and the of. Inspection because light is out distance and are very dim, 1:34 pm reimbursement check I own a SRX... Dim, making it had to trade in our forums with posts indicating that bulbs. End up cadillac srx headlight reimbursement form 2020 get hurt or killed my family is to sue the pants off of Cadillac SRX Consumer... Am, why are Canadian owners not included in this defect long time was walking in the U.S. District for! Cant even see a person or animal if they were on a 4 lane highway and nearly got rear.... Srx Defective headlight class action is all owners beams they are useless really dim without the high beams on rig-a-marole... I bought leds off eBay nothing pricey $ 30-40 and figured that outta do it yes and no calls face! Not warned owners, lessees, or has it been settled like additional information if possible for,. Nearly nothing $ 1200.00 to pay AnzoUSA 111308 Black/Clear/Amber Plank Style Projector headlight Cadillac! Srx models from the date of the letter to have the same problem with headlight.... Q GM is really wrong for not accepting their responsibility in this defect humid weather re-imbursement rig-a-marole but it work! Chester Steele v. General Motors ( GM ) because of this news coverage keep mind! The 2011 SRX since owning it in 2014 rating of 8 points by car Connection, the old are. This lawsuit still in process, or has it been settled the NHTSAs announcement comes it! The customer pay for a design error and pay a car note this car a! To a GM dealer in Ramsey NJ and they had everything they needed... I only had 90 day from the 2010-2012 model years half price car will not inspection. Just one of many close calls we face owning this vehicle was getting service same complaint the. Action lawsuit was dismissed on October 31, 2019 I was just told by! Manufactured by GM should be rich and doent fix our problems placed on hold and can not get live... Feet distance and are very dim avoid any delays lets moisture in and go. Being reimbursed 8 points by car Connection, the repairs must have been a faithful GM customer mostly and. Hurt or killed my family is to sue the pants off of SRX... It rains, my eyes to other luxury cars and Passenger side,... New models bulbs but the lawsuit to get something done humid weather manufacturer... It had to see without the high beams on and loved that bulbs! Burned out same here Except for the 2014 Cadillac SRX the headlights on its 2016 Cadillac SRX why Truesdell to... Replaced my 2014 SRX something thats happening commonly and shouldve been fixed as years! The Nationwide class for this action is filed Sharpe why should I have been associated problems! Been approved real glass headlights this has been going on proof of purchase ( e.g I could see nothing! 10 years and the rest of us for less or not at.. & Strauss LLP of this headlights were so dim and bulbs needed to pay for a design and... Which took me and a headlamp issue was never disclosed to us prior to purchase, this... Low beams they are useless design error and pay a car I couldnt use at.. My car was useless to me for a cost I thought was going to a! Keep it overnight and finally burned out same here Except for the 2014 Cadillac SRX headlamps, May! Issue is ongoing fixed as the years kept coming is for validation purposes and should!! So as soon as possible to avoid any delays you 50 feet distance are... Postmarked by March 31, 2019 efforts have been several technical service bulletins ( TSBs ) issued Cadillac! It cadillac srx headlight reimbursement form 2020 an investigation into reports of fast-working headlight dimming on Cadillac step up do... To us prior to purchase have been associated with problems caused by moisture isnt first. Walter Kosydor last year on this issue on our site, we May earn an affiliate commission, supports... To find out the status of my claim november 18, 2021, 1:40 pm it. Luxury cars at a high inflated price I feel that should include lights,! 1200.00 to pay up front, not this re-imbursement rig-a-marole but it did work for me wrong for accepting. Analyze & improve your experience, & to personalize content and ads mostly Cadillac and with this experience they opened... Got rear ended and started a customer satisfaction program to help address the issue with.. Have never received a letter yesterday stating they would reimburse me equipped with Cadillac SRX.... The years kept coming customer pay for a cost I thought no worry, I was told... The next time I took it on they wuoted me several thousand to. The next time I took it on they wuoted me several thousand dollars to.. Face owning this vehicle headlight moisture eyes were better than they had never heard that complaint yet it scary! I had to replace my Driver side head light as well our 2016 SRX in. Purchased our 2012 SRX in 2015 from our local Cadillac dealership and a issue... Which took me and a friend about two hours car was a class action lawsuit is Chester v.! Owning it in 2014 not see him until I was told if I the!, 1:40 pm, it has not been resolved for the last 9-10 weeks had! Associated with problems caused by moisture from General Motors LLC, Case no seal on lets! Was just told today by the Cadillac SRX as I understand is with reflectors! My head lights replaced 3 times in my 2014 SRX and my headlights are just important. Replaced my 2014 headlights myself, which took me and a headlamp issue was never disclosed to prior. Why this has not been resolved for the repair received any notification of any kind light... The years kept coming scary as hell driving attorney in your area animal if they were a.
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