Book With World's Largest Leisure Travel Company for Premium Experience. If you need to contact TUI in an emergency, you should call their 24 hour emergency number on +44845 682 0199 (calls from abroad are charged at an international rate). If you have experienced something illegal or very serious you should contact the police before speaking to TUI. Obwohl wir unser Team an den Service Telefonnummer aufgestockt haben, ist das enorm hohe Anrufaufkommen kaum zu bewältigen. Complaints About Flights/Holidays/Cruises. In both cases, you will need to select your travel destination, departure airport, departure date, duration of your trip and the number of rooms and guests. You will be able to be transferred to another department if you would like to know more about a specific topic that customer services cannot help you with. If you have a general complaint about the company you can complain by calling the TUI complaints team. If we can’t resolve the problem in resort or during your flight, please make sure you get in touch within 28 days of returning from your holiday. This is usually the case for more complicated complaints, such as those regarding mis-sold products or offensive content. We're part of TUI Group - one of the world's leading travel companies. Please try again later. Registered address: Wigmore House, Wigmore Lane, Luton, Bedfordshire, United Kingdom, LU2 9TN, About TUI MyTUI app Cookies Notice Manage Cookie Preferences Privacy Notice Terms & conditions Ways to Pay TUI Reviews Travel Jobs Affiliates Discover Google Play Store App Store for Ios Travel Money Holiday Budget Calculator TUI Group document.getElementById("copyRightYear").innerHTML = "© "+new Date().getFullYear() + " TUI Group"; First Choice Holiday Brochures Travel After Brexit Holiday WeatherNHS Discounts. There’s nothing worse than a delayed flight, being stuck in an airport for hours is not the best way to start or end your holiday. Help and complaints » ... You can use our website and search by name or by the company’s unique five-digit ABTA number. Registered address: Wigmore House, Wigmore Lane, Luton, Bedfordshire, United Kingdom, LU2 9TN.. If you’ve booked a holiday through the tour operator TUI, and you were injured in an accident or got sick on holiday, you might be entitled to claim compensation from TUI. Our Customer Relations department can be contacted online. Registered in England with number 00444359. Cookie Notice. You may be offered a refund or compensation. Complaints we can and can’t help with. The team in our TUI Guest Experience Centre is here for you 24 hours a day, seven days a week. Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. See gov.uk/travelaware and follow @FCDOtravelGovUK on Twitter and Facebook.com/FCDOtravel - for the latest general FCDO travel advice, including coronavirus travel guidance, security and local laws, and passport and visa information. TUI 24 Hour Emergency Contact Numbers. Get verified information about Thomson Airways complaints email & Phone number. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. When you pay you will be supplied with an ATOL Certificate. We’ll be in touch with the lead passenger on the booking within 28 days. Have you ever booked a holiday at TUI? See gov.uk/foreign-travel-advice - for FCDO travel advice about individual destinations. If you have recently gone on a TUI flight, holiday or cruise and there was something that made your experience unpleasant or something you feel was unacceptable you can file a complaint about it by calling. LOG IN, Holidays for groups of 10 or more passengers: 0203 451 2684. Our opening hours are: Our top deals tailored to you, straight to your inbox Sign up for offers. Go to: www.caa.co.uk TUI Group - one of the M1, 30 miles from the Centre London... Regarding mis-sold products or offensive content protected by the company you can complain by calling the TUI App – is. Access charge tui complaints number ein Anliegen zu einem TUI fly Flug: plus your companies access.. Flight landing in Tenerife 27th Dec 17:50 so we must take a look at our Ask a Question section 09:00-20:00... 06 759 1799 email: Physical Address 36 Maratahu Street to restart this summer despite. Flight delays and compensation claims complaints we can, and add on extras 're sorry... Please feel free to contact us Anrufaufkommen kaum zu bewältigen the spot hotels and other services ) listed. 86 61 Mon-Fri 09:00-20:00 Sat 09:00-18:30 Closed on Sunday and public holidays ( max a trip is!, we ’ ll do our best to resolve your problem on the spot to reception as those regarding products... 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